Reference

Terms That Cover How Your Account Works

These Terms & Conditions set out what you agree to when you open and use a molo77 account — including how deposits, withdrawals, and wallet connections via DANA, OVO, and GoPay are handled.

Account eligibility rulesDANA, OVO, GoPay deposit termsWithdrawal verification stepsAccount suspension conditionsGoverning policy updates
molo77 Terms That Cover How Your Account Works
HOW WE HANDLE THIS

Account Security and Policy Transparency

Data Handling

We collect only the account data needed to process your DANA, OVO, or GoPay transactions and verify your identity. Data is stored securely and never shared with third parties outside our operational requirements.

Cookie Use

Cookies on molo77 support session security and account login continuity. You can manage cookie preferences through your browser settings; some account features may be affected if cookies are disabled.

Account Security

Each login triggers an OTP verification step to your registered mobile number. If you notice any unauthorised activity, contact live chat immediately — we will freeze the account while we investigate.

Requesting Changes

To update personal details, correct a wallet number, or request account closure, submit a request through the Account Settings page or contact support with your account ID and the change you need.

TERMS CONTACT PATHS

Reach Us About These Terms

Live Chat Use the live chat button inside your account dashboard to ask about any clause in these Terms & Conditions. An agent will walk you through the specific section.
Email Support Send a detailed query to our support email address shown in your account portal. Include your account ID so we can locate your profile and respond accurately.
Account Help Centre The Help Centre inside your account covers common Terms & Conditions questions, including wallet rules for DANA, OVO, and GoPay and how withdrawal verification works.

Terms & Conditions — Common Questions

These are the questions we get most often about how our Terms & Conditions apply to your account, your wallet connections, and your rights as a user.

Yes. Any deposit made through DANA, OVO, or GoPay is subject to these terms. The transaction is confirmed only after the wallet transfer clears and our system verifies the amount against your account.

We may suspend or permanently close an account that breaches these Terms & Conditions. You will receive a notice to your registered email explaining the reason and any steps available to you.

We send a notification to your registered account email before any update takes effect. The updated version will also be published here with a clear effective date at the top of the page.

Access depends entirely on local law and eligible regions. Where local law prohibits or restricts this type of platform, these Terms & Conditions do not override that restriction. Check your local regulations.

Submit a data request through the Account Settings section or email our support team with your account ID. We will respond with the information we hold on your profile within a reasonable timeframe.

You have the right to stop using your account and request closure before the updated terms take effect. Contact support via live chat or email to begin the account closure process.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.