What We Collect and Why We Collect It
When you register an account with us, we collect basic identifying details — your name, email address, and the mobile number tied to your account. When you make a deposit or withdrawal using DANA, OVO or GoPay, we log transaction metadata: the wallet type, the amount,
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the timestamp, and whether the transfer cleared. We do not store your full wallet credentials or PIN. We also collect device and session data — browser type, IP address, and session duration — to detect unusual access patterns and keep your account secure. This data helps
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us verify your identity at withdrawal, flag suspicious logins, and maintain account integrity. We do not sell, rent or exchange your personal data with marketing companies. Where we work with third-party processors — such as payment gateways that route your DANA or OVO transfers — those
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processors are bound by their own data protection terms, and we only share the minimum data required to complete your transaction. Your data is stored on secured servers. Retention periods vary by data type: account registration data is held while your account remains active, and transaction
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records are kept for the period required under applicable law in your eligible region. You may request a copy of your data or ask us to correct inaccurate details at any time through our support channel.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.